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Coverage of Fazbear Family Services from outlets across the country. We're proud of the work we do and grateful when others take notice.

The Hartwell Courier · Family & Community September 14, 2022 Featured

The Robot That Saved My Family's Mornings

When a single mother of two ran out of options, an animatronic companion stepped in. Three months later she says she doesn't know how they managed before.

Dana Whitfield wakes up at 5:15AM every morning to get ready for a twelve-hour shift at the distribution center. By the time she leaves the house, her daughters — ages six and nine — are still asleep. By the time they wake up, she is already gone.

"It was chaos," she says, sitting at her kitchen table with a coffee that's gone cold. "Lily would wake up Maya, Maya would cry, nobody would eat breakfast, the school would call me by 8AM. Every single day."

That changed when she enrolled in the Fazbear Family Services program six months ago. A unit she calls "Sunny" — a pastel blue animatronic companion assigned to the Father Role — now handles the morning routine. The girls are dressed, fed, and at the bus stop on time. Every day.

"Lily told me Sunny never gets tired. She said it like that was the best thing about him. I cried in my car for ten minutes."

The Fazbear Family Services program has placed units in over 2,400 households across fourteen states. The company, founded by longtime child development researcher Adrian Ferris, has maintained a 94% satisfaction rate since its relaunch in 2019.

"We're not replacing parents," Ferris said in a statement provided to this publication. "We're filling in the gaps that exhaustion creates. Every family deserves consistency. We provide it."

Dana says she knows the arrangement isn't permanent. The unit will eventually be recalled and reassigned. She's already preparing her daughters for that conversation.

"Lily asked me once if Sunny would remember her after he left," she says. "I told her I was sure he would."

She believes it. I'm less certain.

Regional Wire Service · Local News March 3, 2021 Local

Child Found Wandering Near Industrial District; Parents Not Charged

A six-year-old girl was found alone near the Kellerman Road industrial corridor at 11:40PM Tuesday. She was unharmed and returned to her family within the hour.

Officers responding to a welfare call discovered a young girl, identified only as "a child aged approximately six", walking alone along Kellerman Road near the intersection with Industrial Park Drive at approximately 11:40PM on Tuesday.

The child was described as calm and cooperative. She told responding officers she was "going to meet friends" and that "it was okay because she had been told it was safe." She did not appear distressed.

Officers contacted the child's parents, who were unaware she had left the residence. The family's home is located approximately 2.1 miles from where she was found.

Authorities did not identify any third party involvement in the incident. The family was advised to review home security arrangements. No charges were filed.

[Photo withheld — minor involved] · Officers at scene declined to comment on the specifics of the child's statements.

A neighbor who asked not to be identified said the family had "recently had some kind of service provider" at the home but could not provide further details. This could not be independently verified.

The incident remains open but inactive in the county records system.

Business Technology Digest · Corporate News November 22, 2008 Archived

Fazbear Family Support Initiative Ends Pilot Program, Cites "Scope Limitations"

The experimental home support program has concluded its fourteen-month pilot, with the parent organization issuing a brief statement citing operational scope as the reason for discontinuation.

The Fazbear Family Support Initiative, a home-based animatronic companion program that ran quietly across thirty-one households over the past fourteen months, announced its conclusion this week in a brief statement that raised as many questions as it answered.

"The pilot program has concluded as planned," the statement read. "Results exceeded internal benchmarks in several key areas. Discontinuation reflects scope limitations rather than performance concerns. We are grateful to participating families."

The program, which placed animatronic companion units in family homes as supplemental caregivers, operated without public announcement and was not submitted for independent review. Requests for participant interviews were declined.

When asked which "key areas" had exceeded benchmarks, a company representative said the information was "proprietary and not subject to public disclosure at this time."

Most unusually, the statement made no mention of future plans. Companies concluding a successful pilot typically announce next steps. The Fazbear Family Support Initiative offered none.

Three families contacted by this publication declined to comment. One family — reached by phone — did not recognize the name of the program despite having participated in it according to company records obtained through a public filing.

"Scope limitations." In fourteen years covering corporate technology, I have never seen that phrase used to describe a program that worked.

The program's lead researcher, identified in public filings only as "A. Ferris, Independent Research Lead", was not available for comment.

The Independent Ledger · Investigative December 18, 2023 Investigative

Questions Surround Animatronic Firm After Reporter Injured During Facility Visit

A freelance journalist was hospitalized following an incident at a Fazbear Family Services facility. The company says the visit was unauthorized. The journalist has not published since.

A freelance journalist investigating claims about missing children and animatronic companion services was hospitalized on December 3rd following what a company spokesperson described as "an unauthorized entry incident" at a Fazbear Family Services facility.

The journalist, Vera Holt, sustained injuries described by hospital sources as consistent with a fall. She was treated and released within forty-eight hours. No police report was filed.

Holt had been working on a story about the company for approximately four months, according to sources familiar with her work. She had made multiple requests for comment that went unanswered before the December 3rd incident.

Fazbear Family Services provided this publication with the following statement: "Ms. Holt entered our facility without authorization or appointment. The company takes the safety of all individuals on its premises seriously. We wish her a full recovery and consider the matter closed."

Holt's editor at the publication that commissioned her piece said the story was "currently on hold pending fact verification." When asked what specifically could not be verified, the editor declined to elaborate.

This publication has been unable to reach Holt directly since December 15th. Her personal website, which carried an active investigative journalism portfolio as recently as November, now returns a blank page.

The company's statement described the matter as "closed." Holt has not published anything since December 3rd. She has not responded to messages. That is not a closed matter.

Fazbear Family Services declined further comment. A follow-up inquiry submitted December 19th received an automated response and no further reply.

Update December 20: This story has been reviewed by our legal team. We are continuing to pursue comment from all relevant parties.

National Missing Persons Registry · Public Notice

MISSING PERSON

👤
Caldwell, James R.
Adult Male · Last seen March 9, 2022 · Age 34
Last Known AddressRedacted per family request
Last SeenMarch 9, 2022 · Residence · Approximately 1:00AM
CircumstancesSubject reported by household member as having left residence and not returned. No vehicle taken. No prior history of disappearance.
Case StatusOpen · Inactive · No leads since April 2022
Reporting AgencyCounty Sheriff's Office · Case #FFSI-0031-ADJ

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