Get In Touch

We're here when you need us.

Questions about our units, the rental process, or anything else — our team responds within one business day. Usually faster.

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Send us a message

Fill out the form and someone from our team will get back to you shortly.

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Message received!

We'll get back to you within one business day. Thank you for reaching out.

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Phone

1-800-FAZBEAR
Mon–Sat, 8AM–8PM local time
Sunday support available for active rentals.

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Email

hello@fazbearfamilyservices.com
For general inquiries and questions.

support@fazbearfamilyservices.com
For active rental support.

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Business Hours

Mon – Fri
8AM – 8PM
Saturday
9AM – 6PM
Sunday
Active rentals only
Holidays
Emergency line only
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Emergency Unit Support

If your unit is behaving unexpectedly outside business hours, call our 24/7 emergency line: 1-800-FAZBEAR and press 9 for immediate assistance.

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Our Offices

Find us near you.

We operate regional offices across the country. All unit deployments, maintenance, and recalls are handled through your nearest regional hub.

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National HQ

Address withheld from public directory. Accessible by appointment only. Contact us to schedule a visit.

Headquarters
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East Coast Region

Covering NY, NJ, PA, MA, CT, MD, VA. Regional coordinator available Mon–Fri 9AM–6PM EST.

Regional
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Midwest Region

Covering OH, MI, IN, IL, WI, MN, MO. Regional coordinator available Mon–Fri 9AM–6PM CST.

Regional
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South Region

Covering TX, FL, GA, NC, TN, AL, LA. Regional coordinator available Mon–Fri 9AM–6PM CST.

Regional
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West Coast Region

Covering CA, WA, OR, AZ, NV, CO, UT. Regional coordinator available Mon–Fri 9AM–6PM PST.

Regional
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Expansion Coming

We're actively expanding into new states. Sign up to be notified when we launch in your area.

Coming Soon